platform overview

One modular platform.
Built for real-world
financial operations.

Launch, migrate, and scale with API-first integration
and the control to configure your program your way.

Issuing

  • Issuance of all types of cards

  • Tokenization

  • Printing & Logistics

Explore Issuing

Processing

  • Real-time processing

  • Credit core

  • Portfolio migration

Explore Processing

Network Management

BIN Sponsorship

Chargeback Management

Explore Network Management

Risk Management Platform

FICO Falcon Fraud Manager

3DS

Dynamic CVV

Explore Risk Management

Pomelo Dashboard

Technology & AI

pomelo dashboard

Operate your card program
in real time, with full
visibility and control.

Manage cards, transactions, and operations from a single dashboard.

Real-time visibilityMonitor transactions, balances, and products in real time. Changes are reflected instantly.
Flexibility and scalabilityOperate and scale your programs from a single platform. Adapt to different currencies, markets, and use cases.
Team management and customer experience.Manage teams and customer operations. Define roles and permissions for Ops and CX teams.
Integrated supportAccess documentation, support resources, and ticket tracking without leaving the Dashboard.
Operational self-managementConfigure fraud rules, limits, and product parameters through a simple interface.
Centralized financial managementAccess reports, reconciliations, and transaction data. Monitor settlement and collateral status in real time.

Cross-platform capabilities that support your operation

CX Support

Continuous support to keep your operation running.

Data & Analytics

Actionable insights to scale with control and efficiency.

Reports

Full visibility into every movement of your business.

AI embedded across the platform

Smart integration, faster onboarding

Our MCP platform deploys AI agents to assist and automate integration, solving technical challenges in real time and accelerating onboarding.

AI at the core, continuous innovation

AI powers the core of the platform to accelerate feature development, reduce errors, and improve accuracy across operations.

AI across operations

Automate processes, monitor activity, and improve efficiency across every layer of your business.
TECHNOLOGY WITHOUT LIMITS

A resilient, scalable architecture built for real-world operations. Microservices architecture with active-active deployment across AWS regions, designed for reliability, performance, and scale.

Cloud-native & APIs

API-first, cloud-native architecture for fast and reliable integration.

Active-active AWS

High availability across multiple regions with active-active infrastructure.

55M+ daily transactions

Proven ability to grow without limits.

Security & compliance

Global standards for protection and anti-fraud.

AI & machine learning

Applied intelligence to anticipate risks and optimize processes.

Automation & webhooks

Automate workflows and enable real-time operations through webhooks.

Data solutions

Turn data into insights to support strategic decisions.

Let's talk

Build the solution
your business needs

Talk to our team and get started faster.

Cecilia BrittoHead of Business
Alfonso TorreguitarHead of Global Solutions
Santiago WitisCountry Manager Cono Sur Latam
Jacob LevinCountry Manager México
Rafael GoulartCountry Manager Brasil
Paula BarnesHead of Risk
Contact us